The Mark Grand Hotel Saitama, Saitama | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, Japan

The Mark Grand Hotel, a 3-star property in Saitama-Shintoshin, features an indoor pool and complimentary WiFi throughout. The hotel provides a grocery store, dry cleaning services, and a bar/lounge.

Comfort With City Views

Soundproofed rooms at The Mark Grand Hotel include air conditioning, flat-screen TVs with satellite channels, and city views. Each unit features an electric kettle, minibar, and wardrobe, while private bathrooms offer bidets, showers, and free toiletries.

Diverse Dining Options

Three on-site restaurants serve Japanese and Chinese cuisine. A Japanese and Western buffet spread is available for breakfast.

Fitness And Recreation

The fitness center includes a sauna. Nearby attractions include Saitama Sports Center, Tokorozawa Aviation Museum, Omiya Park, and Toda Rowing Course.

Transport And Parking

The Mark Grand Hotel stands 34 miles from Tokyo International Airport and offers an 80-minute train connection to Haneda International Airport. Private parking costs JPY 1000 daily.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

260 sq. feet

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Grand Twin Room

Max:

2 persons

410 sq. feet

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Grand Superior Twin Room

Max:

2 persons

420 sq. feet

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Saitama 1.2 mi

Airports

Tokyo International (HND) 33.1 mi

Narita International (NRT) 51.2 mi

Metro stations

Urawa-misono 5.2 mi

Higashi-Kawaguchi 6.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Well-Equipped Gym

“I was pleasantly surprised by the fitness center at The Mark Grand Hotel. It offered a full gym including a pool and walking track. Although there is a small fee to access the gym, the facilities were clean and well-maintained, making it a great spot for me to stay active during my visit. Just be aware that the gym opens at 9 am, which could be a slight inconvenience for early risers.” view full review

Spacious and Clean Rooms

“The room I stayed in was quite roomy for a Japanese hotel. I booked a Superior Twin-Bed Room which had a generously sized bathroom. The clean and modern decor made my stay very comfortable, and I appreciated having enough space to move around as well as to put my luggage down without hassle.” view full review

Clean and Functional Bathroom

“I found the bathroom in my room to be spacious and well-equipped. While the bathroom amenities were not extravagant, it was clean and provided all the essentials I needed. The larger size made it easier to use, something that I always appreciate while traveling.” view full review

Great In-Room Entertainment

“I loved the in-room entertainment options available at the hotel. The TV had a good selection of channels, allowing me to relax and catch up on some shows during my downtime. It added another layer of comfort to my stay, especially after a busy day out exploring.” view full review

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, Japan

Map view

3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, Japan

City landmarks

Parks

Keyaki Hiroba

2600 ft

Stadiums

Saitama Arena

2600 ft

Zoo

Omiya Park

2.1 mi

Events

Omiya Sonic City

1.4 mi

Shopping Area

Cocoon City

2600 ft

1 Chome-190番地２２ Kitabukurocho

Mint Museum Saitama

4800 ft

John Lennon Museum

2400 ft

4-263-1 Kishikicho

Bornelundo Saitama Shintoshin

2500 ft

Museums

Railway Museum

2.4 mi

Museums

The Museum of Modern Art

1.4 mi

Mall

Cocoon 3

2200 ft

Japan

Hikawa Shrine

1.9 mi

1-10-3 Kamiochiai

Shinmei Shrine

2600 ft

Stadiums

NACK5 Stadium Omiya

1.9 mi

4-4-10 Kamikizaki

Saitama City Comprehensive Center for Children and Families

3100 ft

1-13-10 Hommachi Nishi

Enjo-in

5200 ft

3-3-1 Kitaurawa

Reds Square

1.3 mi

Parks

Yono Park

1.6 mi

1-92-3 Kishikicho

Shio Jizoson and Kosodate Jizoson

4800 ft

Parks

Kitaurawa Park

1.4 mi

Movix

4800 ft

Aeon Mall Yono

1.1 mi

Sl C1229号

5000 ft

1-120-1 Kishikicho

Yamamaru Park

5000 ft

Sengencho

Omiya Sengen Shrine

5000 ft

2-1-2 Takahanacho

Saitama City Museum

1.5 mi

Enjouin temple

5200 ft

Tenso jinja shrine

1.1 mi

Ohkunisha shrine

1.1 mi

1 Chome-7-8 Sakuragicho

Kanezuka Park

1.4 mi

Nearby

Parks

Keyaki Hiroba

1500 ft

Stadiums

Saitama Arena

1500 ft

1 Chome-190番地２２ Kitabukurocho

Mint Museum Saitama

1600 ft

Shopping Area

Cocoon City

1500 ft

1-10-3 Kamiochiai

Shinmei Shrine

1500 ft

4-4-10 Kamikizaki

Saitama City Comprehensive Center for Children and Families

1600 ft

Restaurants

Chinmaya Saitamashintoshinten

2000 ft

Shintoshin

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily return

Spacious room

Stunning city view

Rude service

Pay-for-use facilities

6.0/10

Guest rating

Rooms

8.0

Location

8.6

Service

5.0

Dining

5.0

United States of America, March 2025

5.8/10

I had a mixed experience at this hotel. On one hand, the room was clean, spacious, and had a fantastic view of the city, which was a highlight for me. However, the service was disappointing, and the amenities, particularly the bath facilities, left a lot to be desired. If you're looking for a simple stay with a nice room, it's decent, but don't expect great service or well-maintained facilities.

Rooms

8.0

The room was surprisingly large for a single occupancy, offering a stunning view of the city. It felt clean and modern.

Service

5.0

Unfortunately, the service was quite rude and condescending. When I voiced my concerns at the front desk, they were unresponsive.

Location

8.0

Located about a ten-minute walk from Saitama-Shintoshi station, it's in a vibrant area filled with shops and restaurants. The accessibility is a definite plus.

Dining

Facilities

5.0

While the hotel boasted a Japanese bath and a gym, the bath was small and in need of maintenance, and I was disappointed that I had to pay extra to use basic facilities.

Joseph

United States of America, February 2025

5.8/10

I had a mixed experience at this hotel. The room was spacious with a great city view, which I appreciated for the low price. However, the service was quite poor, and the amenities like the Japanese bath were disappointing and required extra fees. If you're looking for a place just to sleep and don’t care much about additional facilities, this hotel could work for you.

Rooms

8.0

The room was fairly large for a single, clean, and offered a great view of the city.

Service

5.0

The staff at the front desk were rude and condescending, which was frustrating during my stay.

Location

8.0

The hotel is located in a busy area with lots of shops and restaurants nearby, and it’s an easy walk from Saitama-Shintoshi station.

Dining

Facilities

5.0

The Japanese bath was a letdown and not worth the extra cost. The pool looked nice, but I couldn't use it without a swimsuit.

Robert

United States of America, January 2025

6.6/10

I had a mixed experience at this hotel. The room was spacious and offered an amazing view of the city, providing good value for the price I paid. However, the service was lacking, and the amenities like the bath and swimming pool had some significant drawbacks. If you need a clean and comfortable room in a convenient area, this hotel could work, but don’t expect much in terms of service or quality of facilities.

Rooms

8.0

The room was fairly large for a single and had an astonishing view of the city, which I really appreciated.

Service

5.0

Unfortunately, the staff's attitude was rude and condescending when I raised concerns, which really impacted my stay.

Location

9.0

The hotel is conveniently located within a ten-minute walk from Saitama-Shintoshi station and close to a shopping mall with various dining options.

Dining

Facilities

5.0

While there are nice facilities like an outdoor jacuzzi and a gym, their accessibility was limited as I had to pay extra to use them, which felt disappointing.

Spacious room

Rude service

Christopher

United States of America, November 2024

6.2/10

I had a pleasant stay overall with a spacious room and a striking view of the city. The hotel's location was convenient, making my visit to the nearby railway museum a breeze. However, I was disappointed with the amenities, especially the Japanese bath that I had looked forward to, which turned out to be a letdown. While the room seemed clean and comfortable, the service left a lot to be desired, as the staff were rather rude and unhelpful.

Rooms

8.0

The room was fairly large for a single occupancy and had an amazing view of the city. It was clean and modern, though not brand new.

Service

5.0

The service was quite poor; the staff at the front desk were rude and condescending, showing impatience with my concerns.

Location

9.0

The location was excellent, situated conveniently near Saitama-Shintoshi Station and a large shopping mall, making it easy to explore the area.

Dining

Facilities

5.0

The facilities included a Japanese bath, pool, outdoor jacuzzi, and gym, but the Japanese bath was small and disappointing in quality. Additionally, I found it inconvenient that entry to these amenities required an additional fee.

Bob

United States of America, October 2024

6.2/10

I found the hotel to be a decent choice with a clean room and a comfortable bed at a great price. The proximity to the railway museum was a big plus, along with the spacious room and lovely city views. However, I was disappointed with the additional charges for the facilities, the quality of the bath was lacking, and the staff's service left much to be desired.

Rooms

8.0

The room was fairly large for a single and had an amazing view of the city, making it a nice space to relax after a day of sightseeing.

Service

5.0

I encountered rude and condescending staff at the front desk, which significantly impacted my experience.

Location

9.0

The location is very convenient, with easy access to the Saitama-Shintoshi station and nearby shopping options.

Dining

Facilities

5.0

While the hotel has a gym, a swimming pool, and a hot spring, be aware that using these comes with extra charges, and the conditions of the bath left a lot to be desired.